Website Privacy Policy​

Effective Date: 8/27/26
713 S. Riverside, Medford, OR 97501 (Jackson County) | RogueHolisticTherapy.com

This Website Privacy Policy describes how Rogue Holistic Therapy (“we,” “us,” or “our”) collects, uses, and
protects information gathered through rogueholistictherapy.com (the “Site”). This Policy addresses information
collected through your use of the Site itself. It is separate from, and does not replace, our HIPAA Notice of Privacy
Practices, which describes how we use and disclose Protected Health Information (“PHI”) in connection with your
care. Where this Policy and the Notice of Privacy Practices both apply, the Notice of Privacy Practices governs the
handling of PHI.

1. Information We Collect

Depending on how you use the Site, we may collect:

  • Contact form information: When you submit our Contact Us form, we collect your name, email address
    and/or phone number, preferred contact method, and best time to reach you.
  • Scheduling information: If you request a consultation with a specific Provider, you will be directed to a
    scheduling tool operated through Google Calendar/Google Meet, which is covered under our Google
    Workspace Business Associate Agreement (BAA). That scheduling tool collects your name, email, phone
    number, and whether you are a new or returning client.
  • Technical information: standard information automatically collected by your browser or device, such as IP
    address, browser type, device type, and pages visited.
  • Cookie and analytics information used to operate the Site and understand traffic.

Please do not include diagnoses, treatment history, symptoms, or other clinical detail in the Contact Us form or the
scheduling tool. Neither is monitored on an emergency or continuous basis, and neither is an appropriate channel for
urgent or clinical communication. If you are an existing client, please use the secure client portal or another method
your Provider has approved.

2. How We Use Website Information

We use information collected through the Site to respond to inquiries, schedule consultations and appointments,
determine whether our services may be a good fit for you, maintain and secure the Site, and comply with applicable
law.

Contact Us form submissions are delivered to admin@rogueholistictherapy.com, an email account hosted on Google
Workspace and covered under a signed Business Associate Agreement. Access to this inbox is limited to designated
practice staff.

3. Service Providers

We use third-party service providers to operate the Site and deliver certain functions, including website hosting,
scheduling (Google Meet), and our client portal (Therapy Notes). We share only the information reasonably
necessary for these providers to perform their functions. Where a vendor creates, receives, maintains, or transmits
PHI on our behalf, we require a signed Business Associate Agreement.

4. Cookies, Analytics, and Third-Party Links

The Site may use essential cookies and limited analytics technologies to understand site traffic and improve
functionality. You may disable cookies through your browser, though some features of the Site may not function
correctly as a result.
The Site links to third-party tools and websites, including our client portal at Therapy Notes and individual Provider
scheduling calendars. These third parties operate under their own privacy practices, which we do not control. We are
not responsible for the content or privacy practices of any linked site.

5. Electronic and SMS Communications

If you provide a phone number and consent to text communications, we may send appointment, scheduling, and
related service messages. Message and data rates may apply. You may opt out at any time by contacting us at
admin@rogueholistictherapy.com; opting out does not affect your ability to receive services but may require an
alternate contact method.
Email and text messages are not guaranteed to be secure. We use reasonable safeguards, but electronic
communication carries inherent privacy risk. This Policy does not authorize sending detailed clinical information by
unsecured email or text.

6. Data Security and Retention

We use reasonable administrative, physical, and technical safeguards designed to protect information collected
through the Site. No website or email system can be guaranteed completely secure. We retain website information
only as long as reasonably necessary for the purposes described in this Policy or as required by applicable law.

7. Your Choices

You may ask us to update or delete non-clinical contact information, or to change your communication preferences,
by contacting us at admin@rogueholistictherapy.com. This does not apply to information we are required to retain
for clinical, legal, billing, or professional purposes.

8. Minors Privacy

This Site is not directed exclusively to adults. Consistent with Oregon law (ORS 109.675), individuals as young as
14 may independently submit the Contact Us form or request a consultation to seek mental health treatment without
parental consent. A parent or guardian may also submit these forms on behalf of a minor. Information submitted
through the Site by a minor is handled under the same protections described in this Policy. How parental
involvement, confidentiality, and access to records are handled once treatment begins is governed by the practice’s
Informed Consent for Treatment & Services Agreement and Practice Policies, not by this Website Privacy Policy.

9. Complaints

If you believe your privacy has been violated, you may contact us using the information below. Complaints
involving Protected Health Information should be directed as described in our Notice of Privacy Practices, which
also describes your right to file a complaint with the U.S. Department of Health and Human Services, Office for
Civil Rights.

10. Changes to This Policy

We may update this Policy from time to time. The current version will be posted on the Site. Material changes
affecting the handling of PHI will be addressed through an updated Notice of Privacy Practices in accordance with
HIPAA’s requirements.

Contact Us

Rogue Holistic Therapy
713 S. Riverside, Medford, OR 97501
(541) 203-0055
admin@rogueholistictherapy.com